{"xsrfToken":"d7091e968023e56b66db0c6c81db82fc449af9d5_lout","branding":{"id":"2","key":"sp","name":"Anyline Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/42d18e2a-ba24-4f70-83d9-7b8095efaa4f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjI3MGRmMi1kZWI0LTRhZTUtYTA3My1mZDZkZGQzZmRkOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyZDE4ZTJhLWJhMjQtNGY3MC04M2Q5LTdiODA5NWVmYWE0ZiI6WyJyZWFkIl19LCJleHAiOjE3MzI0NDQ2ODQsIm5iZiI6MTczMjQ0NDA4NH0.NRLarixvDBt6I43zKJ4Hs5IGONw-wnyksI8wPcJg104&client=8f270df2-deb4-4ae5-a073-fd6ddd3fdd90&mode=fit","logoId":"42d18e2a-ba24-4f70-83d9-7b8095efaa4f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Anyline Customer Helpdesk!","sharedPortalName":"Anyline Helpdesk","userInitialAnnouncementHeader":"Anyline Knowledge Base","userInitialAnnouncementMessageWiki":"<p>Here, you will find our Anyline Knowledge and the selection of categories available!<br> Please select one of the categories below to find the Knowledge Base Article you are looking for.</p>\n<p>Alternatively, you can also go to our <a href=\"https://documentation.anyline.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation Page</a> for any general information about our products!</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Anyline Customer Helpdesk!","sharedPortalName":"Anyline Helpdesk","announcementHeader":"Anyline Knowledge Base","announcementMessage":"Here, you will find our Anyline Knowledge and the selection of categories available!\nPlease select one of the categories below to find the Knowledge Base Article you are looking for.\n\nAlternatively, you can also go to our [Documentation Page|https://documentation.anyline.com/] for any general information about our products!","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#007acc","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/938284d1-e362-477e-9b93-4c18820e3685/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjI3MGRmMi1kZWI0LTRhZTUtYTA3My1mZDZkZGQzZmRkOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkzODI4NGQxLWUzNjItNDc3ZS05YjkzLTRjMTg4MjBlMzY4NSI6WyJyZWFkIl19LCJleHAiOjE3MzI0NDQ2ODQsIm5iZiI6MTczMjQ0NDA4NH0.UjqaaK28UuOQHQgyeGgpbfO_482xVpz_PnADPikAgZA&client=8f270df2-deb4-4ae5-a073-fd6ddd3fdd90&height=300&mode=fit","bannerMediaApiFileId":"938284d1-e362-477e-9b93-4c18820e3685","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"sp","projectId":11404,"serviceDeskId":2,"name":"Anyline Support","description":"<p>Take a look at our Documentation first, and, if your topic isn't covered, submit a support request to Anyline.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"222","name":"Documentation Suggestions","descriptionHtml":"<p>Please suggest below any ideas or changes regarding our documentation.</p>\n<p><a href=\"https://documentation.anyline.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://documentation.anyline.com/</a></p>\n<p><a href=\"https://anyline.atlassian.net/jira/servicedesk/projects/HD/knowledge/articles\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://anyline.atlassian.net/jira/servicedesk/projects/HD/knowledge/articles</a></p>","callToAction":"Documentation Suggestions","introHtml":"<p>Suggestions regarding the Anyline Documentation</p>","icon":11174,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11174","groups":[6],"key":""},{"id":"19","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11017,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11017","groups":[6],"key":""},{"id":"18","name":"Technical support","descriptionHtml":"<p>Note: Please don't request access to the anyline.atlassian.net internal resources, or to Jira in general. Your tickets are viewable to you from the moment you have submitted them. You just need to sign in to Jira, using your previously registered company email.</p>","callToAction":"Technical support","introHtml":"<p>Need help integrating the SDK or troubleshooting? Select this to request assistance.</p>","icon":11006,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11006","groups":[6],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11026,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11026","groups":[],"key":""},{"id":"30","name":"Feature Suggestion","descriptionHtml":"<p>\uD83E\uDDD0 Before creating a new suggestion, <b>have a look at our <a href=\"https://anyline.atlassian.net/secure/RapidBoard.jspa?rapidView=77\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">board</a></b> to check if a similar one exists and upvote or comment instead of opening a new one.</p>","callToAction":"Feature Suggestion","introHtml":"<p>Let us know your idea for a new feature for the Trainer.</p>","icon":11032,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11032","groups":[],"key":""},{"id":"21","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option, and we'll help you out.</p>","icon":11003,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11003","groups":[],"key":""},{"id":"20","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this, and we'll be happy to answer your questions.</p>","icon":11025,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11025","groups":[],"key":""},{"id":"27","name":"Reported Bug","descriptionHtml":"","callToAction":"Reported Bug","introHtml":"<p>Bug reported by customer.</p>","icon":10932,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10932","groups":[],"key":""},{"id":"24","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11045,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11045","groups":[],"key":""},{"id":"25","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11032,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11032","groups":[],"key":""},{"id":"31","name":"Support Request","descriptionHtml":"<p><img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/warning.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> If you need to make a Trainer <b>access request</b>, please use this <a href=\"https://anyline.atlassian.net/servicedesk/customer/portal/5/group/16/create/54\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">form</a> and do not open a separate support request.</p>","callToAction":"Support Request","introHtml":"<p>Need help with using a Trainer feature or troubleshooting? Select this to request assistance.</p>","icon":11006,"iconUrl":"https://anyline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11006","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"Anyline SDK"}],"orderMapping":{"8":[31,30],"6":[18,19,222]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"47b7f944-6769-3036-b642-97d984f3b029","appLinkName":"System Confluence","appLinkUrl":"https://anyline.atlassian.net/wiki","spaceKey":"SP","spaceName":"SUP","spaceUrl":"https://anyline.atlassian.net/wiki/spaces/SP","isServer":false},"labels":[],"projectKey":"HD","serviceDeskId":2,"kbLinkDomainURLs":["https://anyline.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjI3MGRmMi1kZWI0LTRhZTUtYTA3My1mZDZkZGQzZmRkOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExNDA0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzI0NDUyODQsIm5iZiI6MTczMjQ0NDA4NH0.JPXLkT81zhhTkHHRk_p-BwAaR7nMSgNgl5K2QsUGTzQ","targetCollection":"upload-project-11404","endpointUrl":"https://api.media.atlassian.com","clientId":"8f270df2-deb4-4ae5-a073-fd6ddd3fdd90","tokenDurationInMins":20}},"kbPage":{"id":4081942565,"title":"Tire Tread Scanner - User Guide","url":"https://anyline.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/4081942565","space":{"key":"SP","name":"Knowledge Base","id":1042808853},"serviceDeskIds":[2],"appLinkId":"47b7f944-6769-3036-b642-97d984f3b029","idInString":"4081942565","projects":[{"projectId":11404,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=anyline","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d7091e968023e56b66db0c6c81db82fc449af9d5_lout","baseUrl":"https://anyline.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://anyline.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8f270df2-deb4-4ae5-a073-fd6ddd3fdd90","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e2d567562540425f846edaf564f058ac","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}